Legal Terms of Service

Terms & Conditions

Governed by the Indian Contract Act 1872, Motor Vehicles Act 1988, Central Motor Vehicles Rules 1989, and Information Technology Act 2000.

Effective DateSeptember 2026Jurisdiction: India

Agreement Between User & DriveBloom Platform

These Terms & Conditions ("Terms") constitute a legally binding electronic agreement under the Information Technology Act, 2000 and the Indian Contract Act, 1872 between DriveBloom ("Platform", "we", "us") and any person or entity accessing or utilizing the DriveBloom driving school management portal ("User", "Academy Owner", "Instructor", or "Student"). By creating an account, registering an academy, or logging in, you expressly accept and agree to be bound by these Terms.

1. Nature of Service (SaaS Intermediary Clarification)

DriveBloom is an enterprise Software-as-a-Service (SaaS) cloud application designed to assist commercial driving schools in scheduling, attendance logging, instructor rostering, and student training records.

Important Statutory Disclaimer:

DriveBloom is NOT a motor driving school itself and does not provide practical driving instruction.
DriveBloom is NOT a Regional Transport Office (RTO) or State Transport Authority and has no authority to issue Learner Licences (LL), Driving Licences (DL), or commercial badges.
DriveBloom does not guarantee or represent that any student will pass statutory driving tests conducted under Section 9 of the Motor Vehicles Act, 1988.

2. Eligibility & Statutory Licensing Compliance

By using the DriveBloom platform, you represent and warrant that you fulfill all statutory criteria applicable under Indian law:

A. Driving School Owners:Must hold an active, valid licence to establish or maintain a driving school issued under Rule 24 of the Central Motor Vehicles Rules, 1989 (CMVR) by the licensing authority / RTO. Academy owners are strictly responsible for maintaining premises, dual-control training vehicles, and approved syllabus materials.

B. Driving Instructors:Must possess a valid driving licence authorising them to drive the category of vehicle being taught, satisfy the educational qualifications prescribed in Rule 24(3) of CMVR, and maintain necessary commercial instructor badges.

C. Students / Learners:Must meet the minimum age criteria under Section 4 of the Motor Vehicles Act, 1988 (16 years for non-geared 50cc two-wheelers with guardian consent; 18 years for Light Motor Vehicles). Students must hold a valid Learner's Licence (LL) issued by their jurisdictional RTO prior to operating vehicles on public highways.

3. User Accounts, Activation, and Authentication

Owner & Staff Accounts: Academy owners are provided administrative access to configure their driving school, register instructors, and manage fleets. Owners must preserve the confidentiality of login credentials.
Student Activation Flow: When an Academy Owner enrolls a student, the account remains in "Pending Activation". The student receives an email with a secure activation link to set their own private password. Owners must never create or solicit student passwords.
Credential Security: Users are responsible for all actions conducted under their authenticated session. Any unauthorized access must be reported to DriveBloom support immediately.

4. Vehicle Standards & On-Road Training Safety

Academy Fleet Obligations under CMVR Rule 24 & 31

The Driving School Academy warrants that all motor vehicles registered on DriveBloom comply with:

Installation of dual-control foot-brake and clutch pedals accessible to the instructor sitting beside the driver.
Prominently displaying the prescribed "L" plates as specified in Rule 3 of CMVR.
Maintaining valid Registration Certificates (RC), Fitness Certificates (FC), Pollution Under Control (PUC) certificates, and Commercial Comprehensive Insurance under Section 146 of the Motor Vehicles Act covering learner drivers and third-party liabilities.

5. Attendance Integrity & Truthfulness of Records

In accordance with Central Motor Vehicles Rules (CMVR) Rule 27 regarding registers to be maintained by driving schools:

Academy owners and instructors must ensure that lesson attendance and practical driving hours logged on DriveBloom truthfully reflect actual training provided.
Falsification of driving hours, proxy attendance, or issuing completion certificates without mandated training is strictly prohibited and constitutes a violation of transport regulations.

6. SaaS Subscription Fees, Taxes (GST), & Billing

Pricing in INR: All subscription fees for DriveBloom cloud services are quoted in Indian National Rupees (INR).
Goods & Services Tax (GST): Applicable GST (18% or as notified under the Central Goods and Services Tax Act, 2017) shall be charged on subscription invoices.
Renewal & Cancellation: Subscriptions renew automatically per the selected billing cycle unless cancelled prior to the renewal date. Fees once paid are non-refundable, except as expressly provided under applicable consumer protection guidelines.

7. Prohibited Uses & Intermediary Guidelines (IT Rules 2021)

In compliance with Rule 3 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, users shall not host, upload, or transmit any content that:

Belongs to another person without authorization or infringes intellectual property rights.
Is defamatory, obscene, harassing, invasive of another's privacy, or encouraging money laundering.
Contains software viruses or code designed to interrupt, destroy, or limit the functionality of computer resources.
Threatens the unity, integrity, defense, security, or sovereignty of India, or friendly relations with foreign states.

8. Limitation of Liability & Road Safety Disclaimer

Statutory Limitation of Liability

To the maximum extent permitted under Indian law:

DriveBloom shall not be liable for any traffic infractions, motor vehicle challans, physical bodily injury, vehicular collisions, mechanical breakdowns, or fatal accidents occurring during in-car training or test drives.
Sole operational, civil, and criminal responsibility for vehicle safety, instructor conduct, and road safety rests with the driving academy and the licensed instructor in charge of the vehicle.
DriveBloom's aggregate liability for software downtime or technical defects is limited to the subscription fees paid by the academy during the preceding three (3) months.

9. Governing Law, Dispute Resolution, & Jurisdiction

These Terms shall be governed, interpreted, and construed in accordance with the laws of the Republic of India:

Arbitration: Any dispute, controversy, or claim arising out of these Terms shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996.
Jurisdiction: Subject to arbitration, the competent courts in India shall possess jurisdiction.